REFUND POLICY

Our Commitment to You

At TITTANU, we stand behind the quality of our service. We offer a 10-day money-back guarantee on all subscription plans. If you're not completely satisfied with your TITTANU experience, we'll refund your full payment — no questions asked.

1. Eligibility for Refund

To be eligible for a refund, you must meet the following conditions:

• Your refund request must be submitted within 10 days of your original purchase date.
• The request must come from the same email or WhatsApp number used for the original purchase.
• You have not violated our Terms of Service (e.g., account sharing beyond allowed connections).

2. How to Request a Refund

To request a refund, contact our support team via:

• WhatsApp: +447414660394 — Message us with "REFUND REQUEST" and your order details.
• Telegram: @Tittanu — Send your refund request along with proof of purchase.

Our support team will process your request within 24-48 hours.

3. Refund Processing Time

Once approved, refunds are processed within 5-10 business days. The time it takes for the funds to appear in your account depends on your payment provider (bank, card issuer, etc.).

4. Partial Refunds

Partial refunds may be issued in the following cases:

• If you cancel a multi-month plan after using part of the service, we may offer a prorated refund for the unused portion.
• If technical issues are isolated to specific features, we may offer a partial refund at our discretion.

5. Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• Requests submitted after the 10-day window.
• Violation of our Terms of Service (account sharing, reselling, abuse).
• Issues caused by your internet service provider or incompatible device.
• "Buyer's remorse" after the 10-day period.
• Requests that cannot be verified (no proof of purchase).

6. Cancellation Policy

You may cancel your subscription at any time. If you cancel within the first 10 days, you are entitled to a full refund. If you cancel after 10 days, your service will continue until the end of your paid period, but no refund will be issued for the remaining time.

7. Chargebacks

If you file a chargeback with your bank or payment provider without first requesting a refund from us, your TITTANU account will be immediately suspended. To avoid this, please contact us directly for any refund requests.

Need Help?

If you have any questions about our refund policy or need assistance, our support team is available 24/7 via WhatsApp and Telegram.

📞 WhatsApp: +447414660394
✈️ Telegram: @Tittanu