PRIVACY POLICY

Your Privacy Matters

At TITTANU, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, WhatsApp number, Telegram username (when you contact us).
• Payment Information: Payment method details (processed securely through third-party payment providers). We do not store full payment card details.
• Usage Data: IP address, device type, browser type, and how you interact with our service.
• Communication Data: Messages exchanged with our support team via WhatsApp, Telegram, or email.

2. How We Use Your Information

We use your information to:

• Create and manage your TITTANU account.
• Process your payments and provide subscription services.
• Send you important updates about your account (e.g., renewal reminders, service changes).
• Respond to your customer support requests.
• Improve our service and troubleshoot technical issues.
• Prevent fraud and ensure compliance with our Terms of Service.

3. Legal Basis for Processing

We process your personal information based on:

• Contractual necessity: To provide the service you requested.
• Legitimate interests: To improve our service and prevent fraud.
• Legal compliance: To comply with applicable laws and regulations.
• Consent: When you explicitly agree to receive marketing communications.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party payment processors (e.g., Stripe, PayPal) and hosting providers who help us operate our service.
• Legal Requirements: If required by law or to respond to valid legal process (e.g., court order, subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: When you have given us explicit permission to share your information.

5. Data Retention

We retain your personal information for as long as you have an active account with us. After you cancel your subscription, we may retain certain information for:

• Legal compliance and record-keeping (up to 5 years).
• Fraud prevention and security purposes.
• Analytics and service improvement (anonymized data).

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS).
• Secure storage of sensitive information.
• Regular security audits and updates.
• Limited access to personal data by authorized personnel only.

Important: While we strive to protect your information, no method of transmission over the Internet is 100% secure. You use our service at your own risk.

7. Your Rights

Depending on your location (e.g., EU residents under GDPR), you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to certain types of processing (e.g., marketing).

To exercise any of these rights, contact us at WhatsApp or Telegram.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings.
• Analyze how you use our website (using anonymized data).
• Prevent fraud and enhance security.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Telegram). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your home country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📞 WhatsApp: +447414660394
✈️ Telegram: @Tittanu